As a Disney Cast Member, you can enjoy a discount on thousands of items at shopDisney.com.


How? It’s easy. Simply register as a Cast Member on shopDisney.

  • Go to shopDisney.com and click Sign Up at the top of the page.
  • Click on Create an Account and then check the Cast Member box.
  • If you already have an account, log in and click Member Profile to register your account as a Cast Member.

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Enjoy Your Discount

After you’ve registered, log in to your account every time you go to shopDisney and we’ll take care of the rest.

  • Your Cast Member discount will be automatically applied to all eligible purchases in your Bag.
  • Cast Member orders must be placed online at shopDisney.com. No phone orders, mail orders or faxed orders will be accepted.
  • The billing information must appear in the Cast Member’s name.
  • Merchandise discounts are for employee’s personal use only and may not be used to purchase merchandise with the intent to resell.
  • Employees may not extend their discount to others, including other employees who receive a lesser discount.
  • For more information please see the Employee Handbook.

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Things to Know About Your Discount

  • You may only apply one discount or promotion per order (i.e. If shopDisney.com has a site wide 25% promotion, you must select either your Cast Member discount OR the site wide discount, but not both.)
  • Once logged in, your discount will automatically apply to all eligible items in your Bag. Scroll to the bottom of the Bag to see your discount noted.
  • Discount levels will be applied as indicated in SAP and/or as noted on your Cast Member ID. Discounts most commonly received are 35% (i.e. regular salaried full-time, ongoing salaried part-time and hourly full time, or part time with more than three years of service) and 20% (i.e. limited salaried or hourly part time, hourly full time or part time with less than three years of service, and bargaining unit employees.)
  • A 10% Off discount applies to all 3D Lighting Innovations, Aden & Anais, Alex Woo, American Tourister, Art & Collectibles, Barbie Signature Collection, Barefoot Dreams, Bésame, Bikes, Books & Media (DVDs, Blu-ray™, CDs & Video Games), Chiara Ferragni, Crocs, D23 Merchandise, Danielle Nicole, David Lerner, Delta Furniture, Disney Store Fine Art, Disney Wisdom, Dorel, Electronic Toys, Enesco Busts and Figurines, Fantasy Flight Games, Freshly Picked, Garmin, Hanna Andersson, Havaianas, Invicta, Jim Shore, Kiehls, LEGO, LEGO Limited Release, Lenox, LÍLLÉbaby, Lionel, Loungefly, Melissa Shoes, NCLA Nails, New Balance, Nixon, Olszewski, Opening Ceremony, Otterbox Electronics, Pandora: The World of Avatar Mountain Banshee, Petunia Pickle Bottom, Picnic Time, Precious Moments, rag & bone, Rags, RockLove, Scooters, select Limited Edition dolls, Sentiments, Shinola, SIWY, Spyder, Stance,Subscription Products, Thomas Kinkade merchandise regardless of your discount type. Your Type A or Type B discount cannot be combined with other discounts, and does not apply to Beats by Dre, COACH, ColourPop, Ethan Allen, Kate Spade, Le Creuset, Levi's, Limited Edition items, Marvel Legends Series, Mickey: The True Original Exhibition Collection, Pippa & Julie, Purchase with Purchase items, S.T. Dupont, Sideshow Collectibles, Special Edition items, Star Wars: The Black Series, Steiff, Shipping & Handling charges, personalization charges, Disney Gift Cards, gift wrap and gift boxes or sales tax.
  • Restaurants and gift shops located on Walt Disney property but not owned by the Company are not eligible for Cast Member discounts.
  • Sale price adjustments are not applicable to Cast Member orders.


Questions?

Our Cast Member Guest Services Team will be happy to assist you.

Send an email to us at CastMembers@shopDisney.com or call us at (844) 837-2278.

If you’re already on the shopDisney.com site, go the Contact Us page and send an email. In the Subject box, scroll down to the Cast Member Support title and send us your question.